Hard Format Guide

Do this if you know what your doing

  • Turn off phone

  • Hold Volume buttons ( both up and down volume button, very tricky to do ), Lock button, Green Button first

  • Don't release yet! Now Long press power button, Release power button only after phone has boot up but keep other buttons pressed.

  • If done right, the phone should ask country and time information again.
or simply watch this link for video  tutorial